Entrance tickets


For the Garden´s own conservation and due to the great number of visitors we receive, the number of daily entries to this space is limited.


The maximum number of tickets that can be bought per person is 10 units. The hour of your visit is printed in your reservation voucher. This hour must be respected, otherwise, you might lose your right to access without refund.

CUSTOMER SUPPORT

For information related to your purchase please send an email to reservas@pedroyelena.org or call 4891238548, service hours from Wednesdays to Mondays from 10 am to 5 pm.

WHAT SHOULD I DO BEFORE ARRIVING TO THE GARDEN?

1. Print your reservation number or bring it on the screen of your mobile device.
2. Be at the garden 10 minutes in advance your reservation hour. 10 MINUTES OF TOLERANCE WILL BE GIVEN IN ORDER TO ENTER THE GARDEN FROM THE TIME SET IN THE ENTRY HOUR. This time must be respected, otherwise the right to access the Garden will be lost without any refund.
3. The visit to the Garden has special conditions. We ask you to please read our regulation and the information provided for your visit.

LOOKING FORWARD TO SEE YOU!

*The maximum number of tickets per family per day is 10 units.
*The amount of tickets per elderly visitors must be proved with an official ID. We do not carry out any changes in purchases in the Garden. Extra tickets must be purchased in at the ticket office
*The Garden has slippery surfaces and very steep slopes. The place is not recommended for people with reduced mobility.
*For our visitor´s safety the use of comfortable clothing and shoes is highly recommended (no heels or sandals).
*If you want to take photographs or video with professional equipment, you must request a special authorization and pay a fee before your visit. Click here for more information: LINK (https://www.laspozasxilitla.org.mx/permisos.html).

Please read our regulation in order to activate the purchase option.

REGUTALION